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    YOU BOUNCED MY EMAIL AGAIN!

    Asked by cstwpb on March 09, 2017 at 11:18 AM

    YOU BOUNCED MY EMAIL AGAIN!!!!!

    MY EMAIL WORKS JUST FINE!!!!

    HOW CAN THIS BE FIXED ON YOUR END!!!!!!!!!!!!!

    Page URL:
    customsignstoday.us

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    JotForm Support Manager

    Answered by Jeanette on March 09, 2017 at 07:53 PM

    This is because Comcast is rejecting emails coming from our servers. Therefore the messages are bounced back and that is how your email address ends up in our bounce list.

    cstwpb@comcast.net is IN the bounce list

    Reason(s) : smtp; 554 resimta-po-08v.sys.comcast.net

    I would suggest you to disable the spam filter of your comcast email account and see if that resolves this issue. The following guide should help you on how to disable the spam filter: https://studiohelper.uservoice.com/knowledgebase/articles/390804-clients-reporting-not-getting-their-emails-comcas

    If the issue persists, I would recommend you to use some other email address in the "Recipient Email" address of your form's notification email alert.