What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I access the files uploaded to the form?

    Asked by Cliveg on March 09, 2017 at 11:18 AM
    Hi Chriistian,
    Can I ask you another question please.
    When people upload files via my form, do I access these files by logging on to my jot form account. Also, can I make more room, by deleting those files. Lastly, can people upload jpeg files?
    Thanks,
    Clive
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    JotForm Support

    Answered by Kiran on March 09, 2017 at 11:26 AM

    You may access the files uploaded to the form submissions from the submissions itself. Please refer to the guide below that can help you with viewing the submissions.

    https://www.jotform.com/help/269-How-to-View-Form-Submissions 

    If you want to delete these files from the submissions to reduce the storage space on your account, it is required to delete the submissions on the form.

    can people upload jpeg files?

    Yes. The upload field can accept jpeg files by default. If you want to change the file extensions on the file upload field, you may change it from the field properties.

    https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-Extensions-in-the-Upload-Field

    Hope this information helps!