How do I access the files uploaded to the form?

  • Cliveg
    Asked on March 9, 2017 at 11:18 AM
    Hi Chriistian,
    Can I ask you another question please.
    When people upload files via my form, do I access these files by logging on to my jot form account. Also, can I make more room, by deleting those files. Lastly, can people upload jpeg files?
    Thanks,
    Clive
  • Kiran Support Team Lead
    Replied on March 9, 2017 at 11:26 AM

    You may access the files uploaded to the form submissions from the submissions itself. Please refer to the guide below that can help you with viewing the submissions.

    https://www.jotform.com/help/269-How-to-View-Form-Submissions 

    If you want to delete these files from the submissions to reduce the storage space on your account, it is required to delete the submissions on the form.

    can people upload jpeg files?

    Yes. The upload field can accept jpeg files by default. If you want to change the file extensions on the file upload field, you may change it from the field properties.

    https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-Extensions-in-the-Upload-Field

    Hope this information helps!