What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am having problems logging in after I changed my password.

    Asked by Carmen Coya  on March 09, 2017 at 11:20 AM

    I changed my password 2x yesterday. I thought it was an issue of my browser... I am still having problems loggin in... 

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    JotForm Support

    Answered by jonathan on March 09, 2017 at 07:57 PM

    I reviewed your username ccoya and I see it is Active and forms are available at this time.

    You can just reset the password again if you have forgotten it. Send a password reset using the 'Forgot Password' link in the login page at https://www.jotform.com/login

    Just follow the reset instructions provided in the email and you should be able to reset it.

    Let us know if issue persist.