my upload file is not working properly

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    fiveeightprint
    Asked on March 09, 2017 at 11:28 AM

    When I try open the files that have been uploaded they wont open, it looks like they have lost their tagging

    Image 1 is the thank you screen showing the files uploaded (and the full names)

    Image 2 is the message when trying to open the files

     

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    Kevin_G
    Answered on March 09, 2017 at 07:43 PM

    I've already replied to you on another thread, please avoid to open multiple threads about the same issue, that will help us to assist you better. 

    https://www.jotform.com/answers/1086744 

    Thanks.