Embedded form: Why my form is cutting off?

  • jesdani
    Asked on March 9, 2017 at 11:35 AM

    ALL of my forms are now cutting off on mobile --- even after applying the 'mobile responsive widget' --- http://www.tfsrepair.com/about-tfs/please view from mobile & please help! This is urgent! Please help!

  • Kevin Support Team Lead
    Replied on March 9, 2017 at 8:17 PM

    I have reviewed your webpage and I can see the form shows fine on my end, here's a screen-cast about what I can see: 

    Embedded form: Why my form is cutting off?  Image 1 Screenshot 20

    I can see you're already using the iFrame embed method, the one we indeed recommend to avoid conflicts.

    If you are still not able to view your form loaded properly, please try to change the iFrame's height and setting the scroll option to yes, this way if the form's height is higher than the iFrame you will be able to view the entire form by scrolling over it. 

    Example. 

        <iframe

          id="JotFormIFrame"

          onDISABLEDload="window.parent.scrollTo(0,0)"

          allowtransparency="true"

          src="https://form.jotform.com/FormID"

          frameborder="0"

          style="width:100%;

          height:4680px;

          border:none;"

          scrolling="yes">

        </iframe>

    Hope this helps.