What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I throttle our account up and down between the free and basic model, depending on what we’re doing?

    Asked by garfoote on March 09, 2017 at 12:11 PM
    Can I throttle our account up and down between the free and basic model, depending on what we’re doing?
    Also curious if you’ve ever done anything along the lines of capturing a PHOTO into the form – then conveying this back to us in the form of a record that could be imported into a database or just information reformatted and the record (including photo) printed…
    Gary
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    JotForm Support

    Answered by BDAVID on March 09, 2017 at 12:17 PM

    Do you mean upgrading and downgrading your account between free to a paid subscription? You can do that, but you will have to manually do it. So, let' say you need the Bronze plan only for March, you need to make sure to cancel your subscription before it renews.

    On regards of capturing photo uploads, and forwarding them to your own database, that question will be addressed on a separate thread: https://www.jotform.com/answers/1086908