What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My account has been auto suspended and I need it unlocked.

    Asked by sean  on March 09, 2017 at 03:44 PM
  • Profile Image
    JotForm Support

    Answered by Chriistian on March 10, 2017 at 03:34 AM

    Your account has been auto suspended by the Anti-Phishing Tool. I checked your account and I noticed that two of your forms titled Habba Moedas Gratis has a high-level score of Phishing. Please note that using such those titles on the form is against our Terms of Use and it will trigger the Anti-Phishing Tool which will automatically suspend your account. 

    As per further checking, the form doesn't contain any fields but only the submit button. I have now removed the form titles and re-activated your account. Please refrain this in doing this so that you will not be suspended again.

    Regards.