What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am interested in your service and have a few questions, please see the details.

    Asked by Monica  on March 09, 2017 at 04:43 PM

    How do payments work? We don't take creditcard or debit payments in our organization yet, do we need to set something up with our bank first? We do have internet banking, though no paypal account.

    How does online consent work? We would like to have online registrations and consent forms for children's activities, but are not sure about the legality or online signatures.

    Our insurance company requires that we have hard copies or backups of parental consent given for children's activities. Can we make printed hard copies? Do you retain consents on your servers? Can we download these files?

    Thank you for your help with this.

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    JotForm Support

    Answered by Chriistian on March 10, 2017 at 04:30 AM

    How do payments work? We don't take creditcard or debit payments in our organization yet, do we need to set something up with our bank first? We do have internet banking, though no paypal account.

    You need to have a payment processor which also must available in JotForm. Then, you can integrate your form with available Payment Tools in JotForm. I would suggest you please take a look at this guide: Order Form Basics.

     

    How does online consent work? We would like to have online registrations and consent forms for children's activities, but are not sure about the legality or online signatures.

    You can start creating your form which looks like a consent form or online registration form. Here's a guide on How to create your first web form. Then, you can also add an E-signature to your form to get signatures from the submitters of your form.

     

    Our insurance company requires that we have hard copies or backups of parental consent given for children's activities. Can we make printed hard copies? Do you retain consents on your servers? Can we download these files?

    You can download the form submissions in JotForm. You can export the submissions either in Excel, CSV or PDF. Here's a  guide on How to Download Form Submissions as Excel/CSV/PDF?

     

    If you have more questions, do let us know.
    Regards.