Not Valid Link Error: Email Validation

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    JAMESTNT
    Asked on March 09, 2017 at 05:40 PM

    email: parts@jamestnt.com 

    Tried to validate the email from the link sent and got "NOT VALID LINK" so can't verify!

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    olivia
    Answered on March 10, 2017 at 05:22 AM

    Hi,

    I have tried to replicate your issue on my side. I have created a new account and checked the Verification Email.

    Please look at the following images:

    Verify Email

     

    I clicked the Verify Now button and I was directed to the JotForm verification page.

     

    I didn't replicate any issue during the verification process. You issue may be a temporary issue. Please check again.

    Could you please provide some other details about your issue? Which browser do you use? Please clear your browser caches and try in different browsers if you still replicate the issue.

    I'll be awaiting for your reply.

     Thank you.

     

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    hdaxtraining
    Answered on May 22, 2017 at 09:55 PM

    Same problem for me - "Not a valid link". Tried this in Chrome and IE browsers.

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    BJoanna
    Answered on May 23, 2017 at 12:11 AM

    @hdaxtraining 

    We will provide you an answer on your other thread shortly. 

    https://www.jotform.com/answers/1151768