Not Valid Link Error: Email Validation

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    Asked on March 09, 2017 at 05:40 PM


    Tried to validate the email from the link sent and got "NOT VALID LINK" so can't verify!

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    Answered on March 10, 2017 at 05:22 AM


    I have tried to replicate your issue on my side. I have created a new account and checked the Verification Email.

    Please look at the following images:

    Verify Email


    I clicked the Verify Now button and I was directed to the Jotform verification page.


    I didn't replicate any issue during the verification process. You issue may be a temporary issue. Please check again.

    Could you please provide some other details about your issue? Which browser do you use? Please clear your browser caches and try in different browsers if you still replicate the issue.

    I'll be awaiting for your reply.

     Thank you.


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    Answered on May 22, 2017 at 09:55 PM

    Same problem for me - "Not a valid link". Tried this in Chrome and IE browsers.

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    Answered on May 23, 2017 at 12:11 AM


    We will provide you an answer on your other thread shortly.