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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My Stripe form integrations show decimals even when I turn them off in v4

    Asked by buymorefans on March 09, 2017 at 06:47 PM
    I noticed that it works with PAypal forms now, but my Stripe forms still
    show decimals even when I turn them off in v4.
    Mike Taylor
    Customer Support
    Buy More Fans
  • Profile Image
    JotForm Support

    Answered by candy on March 10, 2017 at 06:12 AM

    Dear Mike,

    We're sorry for the inconvenience you have.

    I have cloned your form on my side in order to test it. I have seen that you are right, disabling "show decimals" option in Stripe does not work.

    I have forwarded this issue to our software development team in order to fix it. You are going to be informed here, as soon as the issue will be solved.

    Thank you for reporting us.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on March 10, 2017 at 02:57 PM

    This bug is now fixed.

    Please kindly set your forms again to not use decimals so that the said property will be saved properly.