What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Please delete my information in the submissions.

    Asked by Caroline Knight on March 09, 2017 at 07:00 PM

    The link below provided below was used for fraud.  This person collected my information about job offer (social security) and I was told the individual does not work with Upwork or Express Writer. If you have access please delete my information sent in on 03/08/17 in Caroline Knight's name. I have filed a report with FBI. Please contact me at 757-647-9065 or arieva2002@hotmail.com.

    Link below.


  • Profile Image
    JotForm Support

    Answered by olivia on March 10, 2017 at 06:26 AM


    I have checked the link you provided. However, this form is not accessible now. On the other hand, collecting sensitive information such as Social Security Number etc is forbidden. If someone tries to collect such information, our system suspends his account automatically. 

    Please look at our Terms-of-Use.

    Most probably, the user was suspended and his forms were deleted (or submissions). Therefore, we couldn't see the form.

    If you need any other details, please don't hesitate to contact us again. If you have some other details about this user, you can also share them and we can check again.

    Thank you for your understanding.