What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to clear or reduce upload space usage?

    Asked by wahibwage on March 09, 2017 at 08:30 PM

    I have gold submissions, how i delete some file that can reduce total upload space?


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    JotForm Support

    Answered by AIDAN on March 10, 2017 at 06:35 AM

    Hi, thank you for contacting us.

    In order to clear or reduce your upload space usage, you need to delete some submissions. I would recommend that you download them before you delete them though.

    We have a guide on how to delete form submission data here: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    And we have a guide on how to download form submissions as Excel/CSV/PDF here: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    If you need further assistance please let us know. We will be happy to help. Thank you.

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    Answered by wahibwage on March 10, 2017 at 08:48 PM

    Thankyou! Very helpful!