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    Stripe payment question shows "Extra Fee" line items.

    Asked by radiantjoy on March 09, 2017 at 10:47 PM

    Hello,

    I've been trying to remove the extra fee lines that appear when Stripe is added to the template form. I also do not see any way to change the main fee price. Also Stripe continually unverifies itself within minutes. Any help would be great. This has been a four hour headache at this point and I've searched the videos! 

    Screenshot
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    JotForm Support

    Answered by ashwin_d on March 10, 2017 at 07:06 AM

    Hello radiantjoy,

    Have you solved this problem already? It seems the form you have shared in screenshot is delete. I did check the only form you have in your account and it does not display any "Extra Fees". Please check the screenshot below:

     

    Thank you!