What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Download Links are not working

    Asked by mongaakshay on March 10, 2017 at 07:07 AM

    Hi, none of the download links are working. All files are uploaded, but when email is shot off, the links in those emails are not working. This is for ALL the entries and not just one.

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    JotForm Support

    Answered by candy on March 10, 2017 at 10:19 AM


    I have checked your account and your forms. I have checked your email contents.

    I didn't understand that which download link does not work on your form. Where did you add the link? 

    Waiting for your answer.

    Thanks in advance.