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How can I send the edit link to my customers from the existing submissions?Asked by oldmonk7 on March 10, 2017 at 07:09 AM
Unfortunately, there is no inbuilt function to send the edit link to the existing submissions. You may export the submissions to Excel or generate an Excel report from Reports section and then use Mail merge feature in Microsoft office to send the edit link of the submission. Please take a look at the following article that can help you with Mail merge.
That function would be very handy as we quite few users and we will be expanding existing form to collect additional data.
Is there a selfserv function where a user can enter e.g. email address and obtain an edit form link by themselves?
I think you could create a grid listing report, this will allow users to search in the submissions using their email address, you could also show only the needed info as well as the edit link, then when your users find their submission they could simply edit it through the link.
Here's a guide that will help you to create the grid listing report: https://www.jotform.com/help/105-How-to-Create-a-Grid-Listing-Report
Here's an example about this report: https://support.jotform.com/grid/63105327764051
Hope this helps.