Why don't documents delete from the uploads when they are deleted from the submissions?

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    Sharon Dietrich
    Asked on March 10, 2017 at 08:50 AM

    We used the "File Upload" feature and then after the submission we deleted the entry from the database and yet we can still access the document in the uploads section.

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    Answered on March 10, 2017 at 12:34 PM

    File uploads should be removed when the submission is deleted.  Currently, your forms are not showing any uploaded files.  Do you happen to have a link to the file that is still available?  Let us know the URL and we will be happy to have a look.

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    Answered on March 10, 2017 at 01:46 PM
    Thank you, we were able to figure out how to permanently delete the files.
    Sharon R Dietrich
    Web Project Specialist
    Division of Advancement
    University Hall
    2801 W. Bancroft St.
    Toledo, Ohio 43606-3390
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