Incorrect Submission Count

  • tcahn
    Asked on March 10, 2017 at 9:38 AM

    Good morning:

    The form has 72 submissions, but the count is 69. This is an enrollment for a trip and I've set the form to disable when it reaches the max. capacity of 75, so I can't overbook. How can I fix this? 

    Page URL: https://form.jotform.com/63204741914957
  • BJoanna
    Replied on March 10, 2017 at 1:24 PM

    It seems that submission counter was not correct. It is now fixed. Your form has 73 submissions.

    Incorrect Submission Count Image 1 Screenshot 20

    Let us know if you need further assistance. 

  • tcahn
    Replied on March 10, 2017 at 1:29 PM

    Perfect, thanks for the super quick fix and response!

  • BJoanna
    Replied on March 10, 2017 at 2:36 PM

    You're welcome.

    Feel free to contact us if you have any other questions or issues.