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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Verified Email is not showing up as an email address in the autoresponder

    Asked by eventsforacause on March 10, 2017 at 10:18 AM

    Even though I verified my email address, it's not showing up as an email address to use in the auto-respond email.

    Can you help?  

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    JotForm Support

    Answered by KadeJM on March 10, 2017 at 01:49 PM

    Do you mean that you are trying to use your email address as the sender of the autoresponder but, it's not working for you even though you already verified it?

    This guide here https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email should help you out more with understanding and set up your autoresponder properly.

    If for some reason you are still having problems with this then please provide us a link to the form you are having this problem on.