What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When I push submit, I am NOT receiving the email ? PLEASE HELP

    Asked by admin212 on June 21, 2012 at 04:53 PM

    Here is the form. The account is set to come to my email address and it is not working.



    Page URL:

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    JotForm Support

    Answered by Goldo on June 21, 2012 at 05:22 PM

    Our Mail Logs says that an email was sent successfully.

    /var/log/jotform/amazonSES.log:[21/Jun/2012:17:11:35 -0400] 21176153356148 AmazonSES Sent email to info@flhottub.com -  MessageID:0000013810e2ccf6-71be1501-97c1-4654-96a1-f81372a8ca7e-000000 - RequestId:ae48b20a-bbe5-11e1-af20-15664d43e42a

    Can you check your spam folder, please? Or if not try using a different email address and see if you are able to receive the notifications.

    Let us know.