When I push submit, I am NOT receiving the email ? PLEASE HELP

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    Asked on June 21, 2012 at 04:53 PM

    Here is the form. The account is set to come to my email address and it is not working.



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    Answered on June 21, 2012 at 05:22 PM

    Our Mail Logs says that an email was sent successfully.

    /var/log/jotform/amazonSES.log:[21/Jun/2012:17:11:35 -0400] 21176153356148 AmazonSES Sent email to info@flhottub.com -  MessageID:0000013810e2ccf6-71be1501-97c1-4654-96a1-f81372a8ca7e-000000 - RequestId:ae48b20a-bbe5-11e1-af20-15664d43e42a

    Can you check your spam folder, please? Or if not try using a different email address and see if you are able to receive the notifications.

    Let us know.