What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Password Reset

    Asked by Shelley Horman  on March 10, 2017 at 11:40 AM

    I've asked for information to reset my password...it has been 30-45 minutes and I still don't have anything from JotForm about my password.

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    JotForm Support

    Answered by Aury on March 10, 2017 at 02:33 PM


    Seems you were not receiving notification as the email address shorman@cghsnc.org was in bounce list.

    I have sent you a password reset email, so you will be able to access the link.

    If you have additional questions, please let us know.

    Best Regards.