What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Urgent: Forms are Disabled

    Asked by courseflight on March 10, 2017 at 12:36 PM

    All of my forms are disabled and not available.  I was working on a form for an app and I got a Phishing warning.  I was just testing the form.  Now all of my forms are disabled.  I submitted a response to the Phishing error over an hour ago and the forms are still down.  This is a paid account and not acceptable.  Please enable the forms asap.

    Thanks,

    Jim

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    JotForm Support

    Answered by KadeJM on March 10, 2017 at 04:15 PM

    Hi Jim, I found your account was suspended by us due to a suspicious form titled " Raven Game Stats " which has violated our terms of usage since it is asking for game account nicknames or usernames.

    May we know what the purpose of this form is and where is it being used?

    Alternatively, you can elect to remove it and we'll go ahead and reactivate your account.