I have a file that is noting several forms returned as unread - I cannot however access them?

  • andyaitken
    Asked on March 10, 2017 at 1:09 PM
  • Jan
    Replied on March 10, 2017 at 4:50 PM

    Are you referring to the "Unread Messages" notification?

    I have a file that is noting several forms returned as unread   I cannot however access them? Image 1 Screenshot 40

    If yes, then please go to your submissions page and open each submission. Here's a guide on How-to-View-Form-Submissions.

    You can also read the submissions via the Inbox. Here's how:

    1. In My Forms, select the form and then click the "Inbox" button.

    I have a file that is noting several forms returned as unread   I cannot however access them? Image 2 Screenshot 51

    2. In the Inbox, you can navigate through the submissions through the "Next" and "Back" buttons.

    I have a file that is noting several forms returned as unread   I cannot however access them? Image 3 Screenshot 62

    Hope that helps. Thank you.