What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problem with email validation link on new registration

    Asked by NevilleM on March 10, 2017 at 01:53 PM

    I have registered and received the email validation. However when I click the "Verify Now" box it takes me to your web site where it displays "Not a valid Link". Have you moved the validation page maybe?

    Page URL:
    https://www.jotform.com/verifyemail/****myemail*****?utm_source=genera<br/>l&amp;utm_medium=email&amp;utm_content=btn_verify_email&amp;utm_conten<br/>t=verification_email

    Screenshot
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    JotForm Support

    Answered by BDAVID on March 10, 2017 at 06:07 PM

    What is the form in which the Email Validator(https://widgets.jotform.com/widget/e-mail_validator) widget is not working?

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    Answered by NevilleM on March 11, 2017 at 02:46 AM
    It is the return URL from the email validation link and that is on the original screenshot I sent when I raised the query
    Regards
    Neville Merritt
    Mobile 07887 527196
    Sent from my iPhone
    ...
  • Profile Image

    Answered by NevilleM on March 11, 2017 at 02:46 AM
    I tried it again and it is working fine now. Thanks for fixing
    Regards
    Neville Merritt
    Mobile 07887 527196
    Sent from my iPhone
    ...