Participants keep getting an error message

  • acvr
    Asked on March 10, 2017 at 3:25 PM

    This is the second person that has told me they get an error message that says the form is not available. Can you please look into this?


    Thanks!

     

    Jotform Thread 1088470 Screenshot
  • Elton Support Team Lead
    Replied on March 10, 2017 at 8:48 PM

    That's a 404 error page. Meaning the page isn't found, they've may be opened an invalid or dead link.

    I checked your form and I am able to access it here https://www.jotform.com/acvr/report-to-acvr-executive-council

    If you have shared the form URL to them via email or website, please check its hyperlink. Maybe it's incorrect.

    Thanks!

  • Elton Support Team Lead
    Replied on March 10, 2017 at 8:49 PM

    Participants keep getting an error message Image 1 Screenshot 20