I've deleted some old forms, will that give me more space as I am near my quota of 500 entries

  • Profile Image
    JehadShamis
    Asked on March 10, 2017 at 06:52 PM

    I have a free account with jotform but didnt know there is a limit of the number of entries. I've tried deleting some old forms but it doesnt seem to give me more space.

  • Profile Image
    John_Benson
    Answered on March 11, 2017 at 05:33 AM

    If you're referring to the Submission storage, the limit is 500. You don't have to delete the form to clear the submission storage. You just need to delete the submissions of the form. Here's a guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    Keep in mind that deleted submissions is not recoverable. Also, you need to purge the deleted forms in the trash folder.

    Hope that helps. If you have questions or concerns, please contact us again.