Why I'm not receiving submission emails?

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    soloridah
    Asked on March 10, 2017 at 06:55 PM

    i haven't received a submission in awhile on my "buyer's" form.  Do I need to pay to be able to receive more?

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    Nik_C
    Answered on March 11, 2017 at 05:25 AM

    I checked the email logs and I saw that the emails were sent:

    Could you please check if those emails didn't end in the Junk/Spam folder by any chance?

    If the issue persists please let us know.

    Thank you!