Why I'm not receiving submission emails?

  • soloridah
    Asked on March 10, 2017 at 6:55 PM

    i haven't received a submission in awhile on my "buyer's" form.  Do I need to pay to be able to receive more?

  • Nik_C
    Replied on March 11, 2017 at 5:25 AM

    I checked the email logs and I saw that the emails were sent:

    Why Im not receiving submission emails? Image 1 Screenshot 20

    Could you please check if those emails didn't end in the Junk/Spam folder by any chance?

    If the issue persists please let us know.

    Thank you!