Form not found. This form is disabled.

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    tonicbob
    Asked on March 11, 2017 at 07:45 AM

    I found couple forms are disabled

    what's the reason?

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    Welvin
    Answered on March 11, 2017 at 07:32 PM

    You have been suspended. One of your forms is created to collect Bank Details which is the reason for the suspension. It's the "eLong Contract" form. This type of information is private and sensitive, we do not allow it as it is against our Terms of Use (https://www.jotform.com/help/8-Terms-of-Use).

    I have reactivated your account, but I have deleted the said fields. Please refrain from adding them again. Now, if you want to collect those, considering that your clients will agree to it, I would suggest doing it by either calling them or asking them to submit it through direct email.

    Thank you for your kind understanding on this matter.

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    lgraham
    Answered on May 16, 2017 at 11:48 AM
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    AIDAN
    Answered on May 16, 2017 at 12:40 PM

    Please note that you have sent an empty reply to a thread that belongs to someone else. Kindly consider opening a new thread if you would like to request our support about anything: https://www.jotform.com/contact

    We will be happy to help. Thank you in advance.