how to downgrade without canceling my account

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    februarybloom
    Asked on March 11, 2017 at 10:39 AM
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    Aury
    Answered on March 11, 2017 at 07:19 PM

    Hello,

    I have checked your account and noticed the subscription is cancelled already, effective at the end of the current billing cycle, the account will be downgraded to Free status and you will not be billed anymore.

    Regards.

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    februarybloom
    Answered on March 20, 2017 at 03:02 AM

    Hi , Please check for me Inc no. Receipt #2849-2720. I didnt apply for Yearly Special, Why there is auto debit from my credit card. 

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    Chriistian
    Answered on March 20, 2017 at 04:36 AM

    @februarybloom,

    It seems you have opened another thread with the same issue. Please refer to this thread: https://www.jotform.com/answers/1096004  where my colleague has already answered your query.

    Regards.