Are there any limits on how many uploads I can accept per day/week/month?

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    jordanalessi
    Asked on March 11, 2017 at 02:42 PM

    Hey Jotform team! Thanks for all the hard work you do to keep Jotform so awesome. I really appreciate you guys! I just have a few questions that I am hoping you can help me with:

    1) I have a form where users upload multiple image files. Are there any limits on how many uploads I can accept per day/week/month? (I currently have a free account).

    2) When a user submits their info on a form, I have it set up to send them a confirmation email. That confirmation email currently comes from a jotform email address. Is there a way to change it so that it comes from my email address?

    Thanks!

  • Profile Image
    BDAVID
    Answered on March 11, 2017 at 09:33 PM

    On free accounts the total available space for uploaded files is 100MB, once you reach that limit you will need to upgrade to a paid plan that provides you more upload space, or delete submissions to free up upload space.

    Your second question will be addressed on the following thread: https://www.jotform.com/answers/1089164 

    Let us know if you need more help.