What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Are there any limits on how many uploads I can accept per day/week/month?

    Asked by jordanalessi on March 11, 2017 at 02:42 PM

    Hey Jotform team! Thanks for all the hard work you do to keep Jotform so awesome. I really appreciate you guys! I just have a few questions that I am hoping you can help me with:

    1) I have a form where users upload multiple image files. Are there any limits on how many uploads I can accept per day/week/month? (I currently have a free account).

    2) When a user submits their info on a form, I have it set up to send them a confirmation email. That confirmation email currently comes from a jotform email address. Is there a way to change it so that it comes from my email address?


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    JotForm Support

    Answered by BDAVID on March 11, 2017 at 09:33 PM

    On free accounts the total available space for uploaded files is 100MB, once you reach that limit you will need to upgrade to a paid plan that provides you more upload space, or delete submissions to free up upload space.

    Your second question will be addressed on the following thread: https://www.jotform.com/answers/1089164 

    Let us know if you need more help.