What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Suspended?

    Asked by Theo   on March 11, 2017 at 05:37 PM

    Hey there. Apparently my account  got supsended, but I think that wasn't right. I was making a form so that people can get a free picture of their minecraft character, and I need their username, not password or anything private, but just username. I need it so that I can get their skin and make the minecraft character picture with the players skin/look. I am just trying to give out free images, and not cause any harm. 

    Please help me...



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    JotForm Support Manager

    Answered by Jeanette on March 11, 2017 at 09:31 PM

    I have unsuspended the account, the system marked your form with a high % of being suspicious of phsihing activity due to the word "username" which is in the system black list and it automatically suspend forms like these as most of the times, this is used on phishing forms. These forms are built to steal login credentials or credit card information, so we had to implement an automated method to prevent phishing.

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    Answered by Theo on March 11, 2017 at 10:28 PM

    Thank you very much! Either way JotForm is a great site :)