Can I use conditions to modify payment options

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    Asked on March 11, 2017 at 08:21 PM


    Our JotForm is registration page for our football officiating association. We base our dues partially on the years of experience of our members. We offer 3 levels of membership pricing based on those years with new members receiving the lowest cost. Is it possible to eliminate the option to choose the pricing for new members if a previous field that asks for years of experience is not equal to 0?

    Mark Andrews

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    Answered on March 12, 2017 at 06:36 AM

    Hello Mark 😊 Although I'm not sure what happens after you eliminate the option to choose, you can still achieve this by using Conditions.

    e.g. IF Years Officiating Football IS NOT EQUAL to 0, THEN HIDE the Payment Field

    (Hiding, in essence, eliminates the option to choose)

    If that's correct, here's how the Condition would have been setup:

    Related guides:





    In case we misunderstood your question, just get back to us with a bit more info and a clearer description of what you're trying to do so we can better assist you.

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    Answered on March 14, 2017 at 07:18 PM

    Thanks Jim, I know how to do that...what I was trying to do is change the Payment Field selections based on the answer that applicant entered in Years Officiating Football. If they didn't enter zero in that field then I wanted to eliminate the pricing for new officials.

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    Answered on March 14, 2017 at 11:26 PM

    I tried to figure various workarounds but it seems that Hiding and Showing the Payment option is the feasible solution for this option.