Change sender E-mail on Autoresponder.

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    jordanalessi
    Asked on March 11, 2017 at 09:32 PM
    2) When a user submits their info on a form, I have it set up to send them a confirmation email. That confirmation email currently comes from a jotform email address. Is there a way to change it so that it comes from my email address?
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    BDAVID
    Answered on March 11, 2017 at 09:49 PM

    In order to change the sender email on the autoresponder, please follow these steps: 

    1) Go into the edit mode of your autoresponder:

    2) Click on the "Advanced" tab, scroll down, and select "+add new email address" from the Sender Email option:

    3) Select "Verified" from the Email Type drop down, enter your email address, and click on the "Send Verification Code" button:

    4) Copy the code you received:

    5) Paste it, and click on the "Add Email" button:

    6) Finally, click on the save button:

    Let us know if you need more help.