- prohousekeepersAsked on March 12, 2017 at 11:33 AM
It's silly to require some private key file to view submissions.
- JotForm SupportNik_CAnswered on March 12, 2017 at 02:20 PM
When you encrypt the form for the first time it will ask you how you want to create your Key:
So it depends what you choose if you downloaded your key you should be able to find it somewhere in the Downloads section.
Otherwise, unfortunately, we can not help you because those submissions are not visible to us.
If you have any further questions please let us know.