What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm getting the message "form data cannot be decoded" when I try to save my form....what's going on?

    Asked by hpanders on June 21, 2012 at 11:45 PM
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    Answered by Wendyyeo on June 21, 2012 at 11:49 PM

    Hi Jot form,

    I faced the same problem since yesterday. Please rectify this issue ASAP.


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    Answered by jeanettebmz on June 21, 2012 at 11:54 PM

    Hello,hpanders and Wendyyeo

    We apologize for all the inconveniences this issue is causing.

    Unfortunately . This is an current trend that has already been reported to our second level, so our dev team will be taking care as soon as possible


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    Chief Technology Officer

    Answered by eee on June 22, 2012 at 02:13 AM


    Problem has been solved,

    Kindest Regards,