What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Notification to respondent

    Asked by Oxana Fomina  on March 13, 2017 at 01:15 AM


    I want to create form with several questions.  Is it possible to send e-mail to users who filled out the form?  Respondents have to receive the custom letters with recommendations. The content of the letter varies, depending on the answers to the questions from the form. I need to create rules with several conditions to do this. For example:

    If respondent answered on

    1 question he choose several items (iOs, Android)

    2 questions he choose – FREE

    3 questions he choose – SDK

    Than he will receive letter with this text……

    Can I do it with your service?

    Best wishes,



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    JotForm Support

    Answered by BJoanna on March 13, 2017 at 05:54 AM

    Yes this is possible with JotForm.

    If you want to sent email to your users, you will have to setup an Autoresponder email inside of your form. Inside of this guide you can find how to do it:

    Setting Up an Autoresponder Email

    If the content of Autoresponder email will depend on the answers, then you will have to create multiple Autoresponder emails and use conditional logic to sent an email based on user's answer.

    How to Send Email Based on User's Answer

    Before you start creating your form, I would suggest you to sign up for a free account. You can use this link to sign up: https://www.jotform.com/signup 

    This guides can also help you to create your form:



    Hope this will help. Let us know if you need further assistance.