Email Notification to respondent

  • Profile Image
    Oxana Fomina 
    Asked on March 13, 2017 at 01:15 AM

    Hello!

    I want to create form with several questions.  Is it possible to send e-mail to users who filled out the form?  Respondents have to receive the custom letters with recommendations. The content of the letter varies, depending on the answers to the questions from the form. I need to create rules with several conditions to do this. For example:

    If respondent answered on

    1 question he choose several items (iOs, Android)

    2 questions he choose – FREE

    3 questions he choose – SDK

    Than he will receive letter with this text……

    Can I do it with your service?

    Best wishes,

     

    Oxana

  • Profile Image
    BJoanna
    Answered on March 13, 2017 at 05:54 AM

    Yes this is possible with JotForm.

    If you want to sent email to your users, you will have to setup an Autoresponder email inside of your form. Inside of this guide you can find how to do it:

    Setting Up an Autoresponder Email

    If the content of Autoresponder email will depend on the answers, then you will have to create multiple Autoresponder emails and use conditional logic to sent an email based on user's answer.

    How to Send Email Based on User's Answer

    Before you start creating your form, I would suggest you to sign up for a free account. You can use this link to sign up: https://www.jotform.com/signup 

    This guides can also help you to create your form:

    https://www.jotform.com/help/ 

    https://www.jotform.com/help/2-How-to-create-your-first-web-form 

    Hope this will help. Let us know if you need further assistance.