- IrascibleAsked on March 13, 2017 at 05:56 AM
I still cannot upgrade.. I already asked you for help and you are not replying..
- JotForm SupportKevin_GAnswered on March 13, 2017 at 10:59 AM
I can see you opened another thread about the same, here's the link where you've indeed received a reply: https://www.jotform.com/answers/1066749
Could you please try to upgrade your account through our pricing page?
Please, do let us know if you experience the same, I will also forward this to our second level so this could be checked.
- IrascibleAnswered on March 13, 2017 at 11:25 AM
Yes, same problem on your pricing page..
Let me know what to do.
- JotForm SupportKevin_GAnswered on March 13, 2017 at 12:48 PM
Thank you for the update, I will also add this to the ticket I've opened.
In the meantime you could upgrade using one of the next links depending on the plan and payment schedule you want to upgrade:
Bronze monthly 19.00
JotForm One Year Bronze $190.00
JotForm 2-Year Bronze $361.00
Silver Monthly $39.00
JotForm One Year Silver $390.00
JotForm 2-Year Silver $741.00
Gold Monthly $99.00
JotForm One Year Gold $990.00
JotForm 2-Year Gold $1,881.00
Please, make sure the username is correct and you're upgrading the correct plan.
Hope this helps.
- JotForm SupportpaulsimpsonAnswered on March 13, 2017 at 10:53 PM
Your upgrade to our $5/month Storage plan has now been processed successfully. Apologies for any inconvenience caused.
- IrascibleAnswered on March 14, 2017 at 04:42 AM