Why is the name on my application the name of the first reference instead of the person applying for the job?

  • Access1309
    Asked on March 13, 2017 at 9:55 AM

    Whenever we receive a job application in our email, the name on the subject line is the name of the first reference for the applicant, not the applicant themselves.  Is there a way to fix this?  

    Jotform Thread 1089896 Screenshot
  • David JotForm Support
    Replied on March 13, 2017 at 12:33 PM

    I cloned your form to test it and the name entered in the first name field that appears in your form is what is used in the email subject:

    Why is the name on my application the name of the first reference instead of the person applying for the job? Image 1 Screenshot 20

    The field ID's match as far as I can tell.

    If this is still not the case with your form, let us know and we will be happy to have another look.