What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Missing Thank you Page

    Asked by walter123 on March 13, 2017 at 10:22 AM

    We are having trouble getting the Thank you Page to pull in after the customer satisfaction survey form is submitted.

    I have attached a screen shot.



    Page URL:

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    JotForm Support

    Answered by AIDAN on March 13, 2017 at 01:03 PM

    Hi, thank you for contacting us.

    I inspected your webpage and found that you're embedding the form using the embed method. Please consider using the iFrame method. We have a guide on how to get the iFrame embed code here: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    If you need further assistance please let us know. We will be happy to help. Thank you.