Form not loading right, the navigation wont work

  • Profile Image
    worktopsnet
    Asked on June 22, 2012 at 06:02 AM

    Hi

    Our form (21662687828366) wont load correctly on our site. 

    It loads but and you can complete the first page but you cannot navigate to the next page on the form.

     

    Please see www.worktops.net/new_quote.php

     

    We have tried the page in internet explorer and in google chrome. It happens in both. We also found that once the browser has been refreshed, the form works. It seems to be a problem on the first visit, which is the most important one!

    It is intermitted but you know when it happens because there is a back button that appears on the first page. 

    Thank you,

    Donovan du Plessis

  • Profile Image
    NeilVicente
    Answered on June 22, 2012 at 06:18 AM

    Donovan,

    Sadly, I cannot reproduce this error on my end. I have a feeling that this might be caused by a connection problem between you and our servers. Have you tried accessing the site via a different network?

    If not, please do. If the same thing happens, kindly observe the situation for a few more hours. Afterwards, let us know if the problem still persists.