How can I change the recipient of Email Notifications?

  • Profile Image
    Asked on March 13, 2017 at 01:54 PM


    I am writing on behalf of Yaxham Village Hall which is a charity organisation

    The website was set up by Caston Web Designs and he included a booking form which is linked to jotform

    We need to change who receives copies of these forms and it will be easier if we replace the Caston form with a duplicate copy of our own form and then we can change the recipients with greater ease

    The page in question is:

    Any help that you can provide will be very useful

    Looking Forward to hearing from you

    Peter Smith


    Yaxham Village Hall

  • Profile Image
    Answered on March 13, 2017 at 04:42 PM

    Hello Peter, you can do both of those (change the recipient or duplicate/copy the form) so I'll just let you decide on how you want to proceed.

    1. To change the recipient where Email Notifications go to, just follow the guide below. You need to have access to the JotForm account associated with the form.

    Complete guide: How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email

    2. And if you wish to clone the form embedded on that page you mentioned, first you need to know the Form URL. For your convenience, here it is 

    Afterwards, clone that form on your own JotForm account.

    Complete guide: How-to-clone-an-existing-form-from-a-URL 

    Keep in mind that if you'd go with the clone route, you also need to re-embed the newly created form on that page.