What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Google Sheet Integration Has Stopped

    Asked by dmcintyre4 on March 13, 2017 at 03:04 PM

    I cannot get jotform to feed data to our Google Spreadsheet. I tried removing the integration and reconnecting without success. Please help!

     

    Form - https://www.jotform.com/build/70366427858164

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    JotForm Support

    Answered by david on March 13, 2017 at 06:15 PM

    I your forms integration and it looks to be connected at this time.  I tried pushing the complete submission data to the sheet and it looks to have succeeded.  Check the sheet to see if the complete data is now there.

    If it is not, let us know and we will have another look.

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    Answered by dmcintyre4 on March 14, 2017 at 09:45 AM

    This was time sensitive, so I cloned the form and had it connected to a new google sheet. The cloned form and new sheet worked. 

    I still don't know why the original form integration stopped working. 

    I tried many things to get it back, including creating new integrations with new spreadsheets. It didn't work until I cloned the form.

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    JotForm Support

    Answered by Boris on March 14, 2017 at 10:59 AM

    We're glad to hear that the cloned form is integrated and working fine now. Should you need further assistance, please let us know.