JotForm Google Sheet Integration Has Stopped

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    dmcintyre4
    Asked on March 13, 2017 at 03:04 PM

    I cannot get jotform to feed data to our Google Spreadsheet. I tried removing the integration and reconnecting without success. Please help!

     

    Form - https://www.jotform.com/build/70366427858164

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    david
    Answered on March 13, 2017 at 06:15 PM

    I your forms integration and it looks to be connected at this time.  I tried pushing the complete submission data to the sheet and it looks to have succeeded.  Check the sheet to see if the complete data is now there.

    If it is not, let us know and we will have another look.

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    dmcintyre4
    Answered on March 14, 2017 at 09:45 AM

    This was time sensitive, so I cloned the form and had it connected to a new google sheet. The cloned form and new sheet worked. 

    I still don't know why the original form integration stopped working. 

    I tried many things to get it back, including creating new integrations with new spreadsheets. It didn't work until I cloned the form.

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    Boris
    Answered on March 14, 2017 at 10:59 AM

    We're glad to hear that the cloned form is integrated and working fine now. Should you need further assistance, please let us know.