Bronze account not working URGENT

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    felipetoledo
    Asked on March 13, 2017 at 03:19 PM

    I have just upgraded our account payment USD 19.00 for the Bronze account.

    But it still not working.

    We need it FIXED URGENTLY!

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    Jeanette
    Answered on March 13, 2017 at 06:02 PM

    You upgraded the account felipetoledo which does not have a single form. I've canceled the subscription and refunded this wrong payment.

    It seems you are trying to upgrade another account, as the form 70675659514668 belongs to another account: globalattitude ,  both accounts are related to the same email address: felipe@diplomaciacivil.org.br Such account is scheduled to downgrade on 2017-04-14 , so on that date you should re-upgrade it if you wish to continue on Bronze status.