Adding a product (payment widget) and it won't accept my $10.00 price

  • KellyWeaver
    Asked on March 13, 2017 at 3:21 PM

    Hi!! we added the plugin from authorize.net to add products with dollar amounts, and our clients are charged upon checkout. We are editing the products and trying to add one that has a $10 amount, but when we start typing the number "10", it just fills in "1.00" and we can't change. We tried entering 9, and can get that amount, but nothing that has TWO digits. 

    Jotform Thread 1090267 Screenshot
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  • Chriistian Jotform Support
    Replied on March 13, 2017 at 6:49 PM

    Hi there,

    I might just have experienced the same issue you encountered. Once creating a product, if you type "1" in the Price field, the field is automatically filled with "1.00" and the cursor jumps.

    I would suggest, do not press tab key or leave the Price field immediately. After typing "1", wait for a few seconds. Once the field is automatically filled with "1.00", place the cursor after "1" and type "0". Please see below.

    Adding a product (payment widget) and it wont accept my $10 Screenshot 20

     

    Let us know if you need further assistance.

    Regards.

  • KellyWeaver
    Replied on March 13, 2017 at 7:46 PM
    got it… thanks!
    KELLY WEAVER
    www.kellyweaverphotography.com
    720-201-0402
    ...