Submit button is missing.

  • lucasperon
    Asked on March 13, 2017 at 3:26 PM

    The submit button is gone. How can I submit the form?

     

    It used to show the preview button and then submit. Now the only option is to go back.

    No submit button, only back ("voltar").

    Jotform Thread 1090274 Screenshot
  • Chriistian Jotform Support
    Replied on March 13, 2017 at 7:12 PM

    Hi there,

    Looks like Preview Before Submit Widget is preventing your Submit button from displaying. Please try to remove your Preview Before Submit Widget, test your form and if the Submit button appears, try to re-add the Preview Before Submit Widget.

    Let us know how it goes.

    Regards.

  • lucasperon
    Replied on March 14, 2017 at 8:18 AM

    Hi,

     

    If I remove Preview Before Submit Widget will I lose any information that was written in the previous forms? There is a box for extra information before the Preview button. I'm worried about this. Are they related?

    Thank you!

  • Kiran Support Team Lead
    Replied on March 14, 2017 at 10:19 AM

    No. You'll not be losing any data when you delete Preview before submit widget on the form. This widget allows previewing the data entered on the form. You may try removing the preview before submit to see if the Submit button is displayed correctly on the form.

    Let us know if you need any further assistance. We will be happy to assist.  

  • lucasperon
    Replied on March 14, 2017 at 10:57 AM

    Hello, Kiran and Chriistian,

    Its still not working. I removed the Preview and the submit button is not displayed. See the print screen below.

    Submit button is missing Screenshot 20

    I tried do add the Preview again and it also didnt work. Do you have any suggestions?

    Thank you!

     

  • Kiran Support Team Lead
    Replied on March 14, 2017 at 11:50 AM

    I have tried removing the Preview before submit and mobile responsive widget on your form and added them again. The submit button is displaying normally on the form.

    Please check and let us know if you need any further assistance. We will be happy to assist.