What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is the product setting only allows a one digit price?

    Asked by bciwebadmin on March 13, 2017 at 03:31 PM

    I am trying to add a third product to my form. It's not letting me enter $500 as the price; it will only take the first digit, 5. I've tried logging out and back in. I've disabled the form and then tried; still the same issue. 

    Page URL:
    http://www.boonecenter.com/wing-ding-ticket-sales

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 13, 2017 at 07:52 PM

    I have checked this on my end and I can see the same behavior, I will forward it to our second level so our developers can investigate and resolve  it. 

    We will let you know as soon as we receive any update about it. 

     

     

  • Profile Image
    JotForm Support

    Answered by Scott on March 14, 2017 at 05:20 AM

    Hey bciadmin,

    This issue is fixed now. Sorry for the inconvenience that was caused.

    Let us know if you ever need anything else,

    Cheer.