What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can multiple users receive the forms when submitted?

    Asked by bargelady on March 13, 2017 at 03:45 PM

    I found the instructions, but my version of Jot Form is different than the instructions.  This is very frustrating.

    Page URL:
    https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipie<br/>nts

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    JotForm Support Manager

    Answered by Jeanette on March 13, 2017 at 07:38 PM

    Please check the instructions given here for the old version:

    https://www.jotform.com/answers/226225-Can-I-Setup-Multiple-Recipients-in-a-Single-one-Notification

     

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    Answered by bargelady on March 14, 2017 at 11:46 AM
    My version looks nothing like this. Help!
    Caroline Sack Klein | Barge Cruise Specialist | Bio
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    JotForm Support

    Answered by Kevin_G on March 14, 2017 at 01:05 PM

    I've checked your account and I can see your default builder is the previous version (JotForm Version 3 Builder). 

    Do note  that the instructions for both versions, V3 and V4 builders, are provided on the guide about adding multiple recipients.

    Send-Notifications-to-Multiple-Recipients

    You could try logging-in in incognito mode on your web browser in case you're not getting the V3 builder with updated wizards.  

    If you're still seeing different wizards, please share us a screenshot about it. 

    How-to-add-screenshots-images-to-questions-in-support-forum