What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Payment Integrations: Unable to enter price with more than one digit.

    Asked by KBSC on March 13, 2017 at 06:21 PM


    I cannot duplicate an item in the form. When I try to add a new product, it only lets me put in 0-9 in the price field.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 13, 2017 at 10:35 PM

    Apologies for the inconveniences this caused to you. 

    I have checked this and I can replicate it on my end too, this thread will be escalated to our second level so our developers can investigate the issue and resolve it. 

    We  will let you know as soon as we get any update about it. 


  • Profile Image
    JotForm Support

    Answered by Scott on March 14, 2017 at 05:29 AM

    Hey Valerie,

    This issue is resolved now. Sorry for the inconvenience that was caused.

    Just let us know if you ever need anything else,