What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why are all my forms disabled!!

    Asked by 3rdeyelabz on March 13, 2017 at 07:09 PM

    I am not phishing, i am losing productivity..

     

    this is not a good way to start a relationship from someone spending $39/mo

     

    UNLOCK MY FORMS PLEASE

  • Profile Image
    JotForm Support

    Answered by Chriistian on March 13, 2017 at 10:53 PM

    I checked your account and I noticed that you have a form titled "Credit Card Authorization Form" from the Trash. Please note that creating such forms that ask users for their credit card details using the regular fields is against the Terms of use and it will suspend your account automatically by our Anti-Phishing Tool. If you want to collect payments from the form users, please use our Payment Processing Tool available in JotForm instead.

    However, I noticed that your account is now back to good standing. Please refrain from doing this so you won't be suspended again.

    Let us know if you need further assistance.
    Regards.